Privacy Policy

1. Introduction

Welcome to InterviewAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our AI-powered interview practice application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using InterviewAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide

When you use InterviewAI, we collect the following types of information:

• Audio Recordings: We record audio of your interview practice sessions to provide transcription, analysis, and feedback services.
• Text Transcripts: We generate and store text transcripts of your interview conversations for review and analysis purposes.
• Session Information: We collect metadata about your interview sessions, including:
  • Interview type (e.g., Behavioral, Technical)
  • Session duration
  • Questions asked and answered
  • Performance metrics and scores
  • Date and time of sessions

2.2 Automatically Collected Information

We may automatically collect certain information when you use our App, including:

• Usage data (features used, time spent, interaction patterns)
• Technical information (IP address, browser type, connection information)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our interview practice services, including generating questions, providing real-time feedback, and analyzing your performance.
• AI Model Improvement: With your explicit consent, we may use your anonymized recordings and transcripts to improve our AI models and services. This helps us enhance the interview practice experience for all users.
• Analytics: With your consent, we may use anonymized session data to understand usage patterns, identify trends, and improve our service quality.
• Communication: To respond to your inquiries, provide customer support, and send you important updates about the App.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

4.1 Storage Location

Your data is stored securely using Amazon Web Services (AWS) infrastructure located in the United States. By using our App, you consent to the transfer of your data to and storage in the United States.

4.2 Security Measures

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud storage with AWS
• Access controls and authentication mechanisms
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: We share data when you explicitly consent, such as when you enable data sharing for service improvement.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, including:
  • AWS (Amazon Web Services) for cloud storage and computing
  • LiveKit for real-time communication services
  • Amazon Bedrock for AI model services
• Anonymized Data: We may share aggregated, anonymized data that cannot identify you personally for research, analytics, or business purposes.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.

6. Third-Party Services

Our App uses the following third-party services:

• AWS (Amazon Web Services): For cloud storage, computing, and AI services. AWS's privacy policy: https://aws.amazon.com/privacy/
• LiveKit: For real-time voice communication. LiveKit's privacy policy: https://livekit.io/privacy
• Amazon Bedrock: For AI model services. Amazon's privacy policy: https://aws.amazon.com/privacy/

These third-party services have their own privacy policies. We encourage you to review them.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal data at any time.
• Correction: You can request correction of inaccurate or incomplete data.
• Deletion: You can request deletion of your personal data. Note that some data may be retained for legal or legitimate business purposes.
• Export: You can request a copy of your data in a portable format.
• Withdraw Consent: You can withdraw your consent for data processing at any time through the App's privacy settings.
• Opt-Out: You can disable data sharing for service improvement and analytics in the App's privacy settings.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Interview recordings and transcripts are retained for your review and analysis purposes.
• Session metadata is retained to provide historical performance tracking.
• You can request deletion of your data at any time.

9. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

If you are located in the European Economic Area (EEA) or United Kingdom, we ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete personal information we have collected
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Providing notice through the App when significant changes are made

Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Early Access and Confidentiality